Effective Date: 14 April 2025
Welcome to Classique Fragrance House. By accessing or using our website, placing an order, or engaging with any of our services, you agree to be bound by the following Terms of Service. Please read them carefully.
Overview
Classique Fragrance House (“we,” “our,” “us”) operates this website and offers products subject to your acceptance of these Terms. These Terms apply to all users of the site, including browsers, vendors, customers, and content contributors.
Product Information
We take great care to ensure all product descriptions, pricing, and imagery are accurate. However, we cannot guarantee that your device’s display of colors or scents described will be exact. Product availability is subject to change without notice.
Orders & Payment
All orders are subject to acceptance and availability. Prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated. Once an order is placed and payment is confirmed, it will be processed and cannot be modified or cancelled (see Returns Policy for further details).
Shipping
We use Courier Guy for deliveries. Shipping typically takes 2–3 working days. Free shipping is available for orders above R500, with a flat fee of R99 for smaller orders. See our Shipping Policy for full details.
Returns
You may return eligible items within 14 days of delivery, in accordance with our Returns Policy. Products must be unused and in original packaging. Refunds are processed once items are received and inspected.
Intellectual Property
All content on this website, including text, images, branding, and product designs, is the property of Classique Fragrance House and protected by intellectual property laws. Use of any content without written permission is prohibited.
User Conduct
You agree not to use our website for any unlawful or abusive purpose, including but not limited to:
Violating any applicable laws
Infringing on intellectual property rights
Distributing harmful code or spam
Misrepresenting yourself or impersonating others
Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes delays, errors, or omissions in any content or services.
Modifications
We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting on the website. Continued use of our services following such changes constitutes your agreement to the updated terms.
Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
Contact
For any questions or concerns about these Terms, please contact us at:
sales@classiquefragrancehouse.co.za